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Blog Archive 2018


Top 20 Call Center Blogs and Websites To Follow in 2018

Apollo blake is under the Top 20 in the world...!

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DEUTSCHSPRACHIGER CUSTOMER SERVICE-MITARBEITER FÜR

Wir suchen dringend einen engagierten, ehrgeizigen und tatkräftigen deutschen Customer Service – Mitarbeiter, der das Online Game Star Stable in unserem Büro in Mauritius repräsentiert! Es werden nur deutschsprachige Kandidaten berücksichtigt

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Did you know it? Test yourself!

60% of consumers between the ages of 18 to 34 regularly use live chat for customer service (State of Global Customer Service Report). Do you have all channels open to speak with your customers: chat, email, voice, active social media management? At Apollo blake, we do for our clients by customizing each customer service solution specific to their needs!

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Did you know about Business Process Outsourcing Mauritius?

The decision to outsource business processes is to enable you to focus on your core business and free up capacity in-house.

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The Call Center Profession … and Metrics

A profession is a disciplined group of individuals who adhere to ethical standards. This group positions itself as possessing special knowledge and skills in a widely recognized body.I learned this definition of profession many years ago. I believe our industry – the customer care industry, should be defined as such. We say we are the experts, we sell it, and the public believes it. Well, we need to live up to it.

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Mauritius Leader in the BPO-Sector explains the benefit of the bilingual island

Nikiwe Bikitsha stops by Apollo Blake to get a better understanding of the BPO trend.

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Did you know?

Every company functions differently – we design each BPO solution specific to your company’s unique needs. Apollo blake sets itself apart from every other BPO center in Mauritius – and the rest of the world as well!

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English Customer Service Representative

WE ARE HIRING: ENGLISH CUSTOMER SERVICE REPRESENTATIVE

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Social Media Managers Mauritius

Social Media Managers Mauritius or Social Media Moderation Mauritius | Social media management is a core competency at Apollo blake.

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Bilingual Call Center Solutions

Our call center (centre) operates 24/7/365 with phone (inbound/outbound voice), email, chat, technical, and social media support - in both a business-to-business (B2B) and business-to-consumer (B2C) bilingual environment. Apollo blake’s expertise in call center

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