A critical component of Apollo blake’s corporate culture in Mauritius and embedded in all our call center customer service solutions is to ensure each of our assigned teams embrace and assimilate with their client’s culture.

For many companies, outsourcing their customer service function is the appropriate answer. An old, but wise saying, “leave it to the experts” still holds true today. What is the true competency of your company? Product design, ecommerce, web services? In Mauritius, Apollo blake’s core competency is designing, implementing and operating customer care and service operations.

Although technological advances today offer a multitude of non-voice channels to communicate with your customers, there will always exist a need for many companies to maintain an inbound call center (centre) solution. Apollo blake’s customized inbound call center (centre) solutions from Mauritius have been supporting happy customers for a decade.

An outbound call center (centre) solution can be a valuable component of your customer care offering. Please note, though, Apollo blake in Mauritius is not a telemarketing firm – we do not provide any services for the traditional consumer telemarketing programs.

Apollo blake’s contact center (centre) solutions in Mauritius is a market leader in customer care delivery. We design and implement custom, full-service solutions for customer care support, technical support and back office processes.

Service … is our state of mind. Apollo blake call center (centre) in Mauritius is a provider of service. Though each solutions is different and unique according to each specific client, the focus is simple - service the customer.

Customer care is a state of mind. Apollo blake’s 24/7/365 customer care operations and BPO in Mauritius focuses on each client’s solution with an assigned dedicated team, supported with the appropriate training, vigilant leadership/executive guidance, and ethos.

There’s an old, but timeless saying, “leave it to the experts”. What is your company’s true core competency? Financial management, production, transportation services? In Mauritius, Apollo blake’s core competency is designing, implementing and operating customer care outsourcing solutions.

Part of Apollo blake’s customer care solutions is outsourced technical service support.

Regardless of our job titles or positions, we are all consumers. How often do you become frustrated or fail to find a resolution to your issue when you contact a call center (centre) or customer service desk? More often than should be acceptable? The customer service provided by any call center (centre) is a direct reflection on the company it supports. Customer service agents ARE the company as they interact directly with its customers